The omni-channel communication platform empowers users against the rising threat of digital scams.

SINGAPORE, 21 November 2023 - Singapore-headquartered digital trust provider, Dedoco (the “Company”), today announced the official launch of its anti-scam verification platform, Ping^TM. Ping tackles the prevalent threat of digital fraud through impersonation scams by making omni-channel communication between organisations and their customers verifiable in real-time. The technology provides a simple, actionable step for recipients to verify the authenticity of a message received via SMS, messaging apps such as WhatsApp, Line and Viber, or over email.

Daphne Ng, Founder and CEO of Dedoco said, “With our B2B2C model, Ping does more than just validate legitimate content. We help brands and businesses stay ahead of sophisticated tactics by placing guardrails across all channels facing attack. And with Singapore being the epitome of digital trust and security, we are proud to be a homegrown platform solving an important gap in last mile, self-serve verification; and to play a part in contributing to our crime prevention.” 

To date, organisations have remained powerless against digital communications impersonation scams that target their customers, resulting in tremendous reputational damage, financial losses, and an irreparable loss of trust. With Ping, the Company believes it has an effective solution that seamlessly safeguards business communications by putting privacy and security at the forefront of all interactions, while providing needed assurance and support to recipients of these communications.

Customers like MSIG Singapore are deploying Ping both within their own communication channels, and taking a step further by offering Ping through its cyber insurance protection in conjunction with its intermediary partner, Embed Global.

“As cyber risks continue to be on the rise in a connected world, our industry needs to accelerate in embracing new technologies to curb the issue.  Individuals and SMEs with fewer controls are more likely to be targeted by cyber criminals, and these attacks can lead to financial losses, reputational damage and even legal repercussions for them.  A robust anti-scam verification solution will make it increasingly difficult for criminals to penetrate and will provide our customers and SME clients the assurance of a secured digital experience. In this regard, we are pleased to align with like-minded partners like Dedoco and Embed Global to offer authentication of our communications and peace of mind to our customers,” said Mack Eng, CEO of MSIG Singapore.

Outside of Singapore, the Company has already managed to secure interest from a diverse cohort of organisations across the region’s most targeted industries. First deployment in Indonesia will be rolled out as early as Q1 2024.

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A timely and effective solution for the growing scam epidemic

According to the Singapore Police Force, scam cases in Singapore increased by 64.5 percent in the first half of 2023, compared to the same period in the previous year. To address this mounting issue, the Monetary Authority of Singapore and Infocomm Media Development Authority of Singapore have announced their intention to put in place the Shared Responsibility Framework that holds negligent financial institutions and telcos accountable for consumer losses owing to certain phishing scams. 

While the exact scope and definition of phishing scams in the framework are still being established, the authorities have highlighted that negligent organisations that breach their duty to protect consumers under the framework will be required to distribute payouts to affected scam victims. With more than S$334.6 million lost in Singapore to scammers in just the first six months of 2023, financial institutions and telcos may find themselves faced with significant financial and reputational losses should they fail to secure communications with their customers. Beyond Singapore, digital scams are a global problem, with a total of S$1.4 trillion lost between August 2022 and 2023. 

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Espousing Zero Trust to rebuild online assurance

Directly addressing the growing concern with unverifiable messaging reaching our devices, Ping operates on the principle of Zero Trust to protect users from carefully disguised and socially engineered online scams. Available over the Ping app or integrated into an organisation’s native application for a seamless and fuss-free user experience, Ping provides scaled verification to tactically secure the most common channels for business-consumer communications, SMS, instant messaging platforms, and email. 

The solution works by ensuring only communications from pre-registered businesses can be verified by recipients, filtering out impersonation attempts by scammers. Upon registration, all outgoing communication is registered on Dedoco’s tamperproof Trust Engine, enabling customers to perform a simple authenticity check through the organisation’s mobile app or website. Customers will then be informed in seconds if the message is authentic, whilst messages that are verified as invalid will become part of organisations proactive fraud prevention strategy.

To keep ahead of evolving threats, Ping’s AI and machine learning-powered engine runs continuous behavioural analytics to provide organisations and law enforcement the alerts and insights that are critical to impactful counter-fraud measures. Through the surfacing of malicious messages and their content in real-time Ping aims to fast-track the blocking of vulnerable accounts and the reporting of nefarious links to the authorities for takedown.

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An evolving suite of solutions for greater productivity and trust

Ping is the latest solution in Dedoco’s growing ecosystem of secure applications, designed to strengthen digital trust standards in an increasingly digitised world. Committed to providing the most effective and innovative solutions for business documents, communication, and system workflows, the Company has also evolved its platform to include a suite of Document Trust capabilities that leverage the very best of AI.

Document Trust augments Dedoco’s existing suite of secure workflow solutions to support stakeholders in their verification of a document’s integrity, whilst empowering traceability and content validation for those needing assurances across multiple languages.

Dedoco was also recently awarded the Cloud Security Alliance’s (CSA) Security, Trust, Assurance and Risk (STAR) Level 2 certification, recognising its ongoing commitment to holistic security practices and controls across the Company’s operations and suite of solutions. With the launch of Ping, Dedoco continues on its steady path of continued product development, innovation, and market expansion.

Ping is ready for onboarding and integration, available for download on the Apple App Store and Google Play Store. 

For more information, please visit: https://www.pingbydedoco.com/

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关于Dedoco 

Dedoco is a digital trust orchestration platform that provides customers across a range of sectors with trusted, verifiable, and connected document and communication workflows. An ISO 27001 certified and Infocomm Media Development Authority (IMDA) accredited technology provider, Dedoco has most recently been included in SG Tech’s CyberConnect catalogue for its latest innovation that safeguards business communications from potential scams. Dedoco is backed by Vertex Ventures, the venture capital arm of Singapore's state investor Temasek Holdings.

Make Digital Trust your Unfair Advantage with Dedoco. For more information, visit https://www.dedoco.com/

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For media queries, please contact:

Samantha Wong

e. samantha@inkhead.sg

m. (65) 9115 6968

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For business queries, please contact:

Jason Williamson

VP Partnerships

jason@dedoco.com

Singapore, 16 November 2022

Dedoco is thrilled to announce that it has been awarded the coveted ‘Innovation Index Award 2022’ by Deep-Analysis, an independent tech advisory firm. Deep-Analysis selected Dedoco from over 150 vendors as a top innovator in the ‘Blockchain’ category. 

Based on the four key selection criteria used by Deep Analysis (problem solving, ingenuity of solution, value addition, product flexibility), Dedoco emerged as one of the top standouts for enterprise blockchain application.

Recognizing Dedoco as one of the pioneers in documents and blockchain pairing, Alan Pelz-Sharpe, Founder and Principal Analyst of Deep Analysis, noted "Though the value of blockchain for verifying and permanently locking documents has been understood for years, it has typically been left to enterprises to design and build their systems. The early successes of Dedoco suggest that such products are viable and can be built and taken to market relatively quickly."

“We are delighted to receive the Deep Analysis’ 2022 Innovation Index award. It’s always an honour to be recognized as one of the first-movers in enterprise blockchain application, especially in today’s rapidly changing technology landscape.” said Daphne Ng, CEO and Co-founder, Dedoco. “It reinforces our vision of being the trust engine for documents”, she added.

Click here to read the entire Innovation Index report or contact us today to find out how our Dedoco trust engine can power your company.

‍About Dedoco:

Dedoco is a next-generation digital DMaaS (Document Management as-a-Service) that is built on blockchain technology, providing increased data privacy and document security to users. By utilizing blockchain, every Dedoco-issued document is trusted, verifiable, and interoperable across multiple systems. Thus supporting companies in their transition to web3, by providing essential, practical applications that solve universal pain points not addressed by other providers.

This article was orginially published and distributed by PRNewswire. Also available on:

Australian Associated Press [AAP]

Asia Pacific Star

AsiaOne

Blockchain Association of Singapore

Kuala Lumpur Times

Yahoo Finance

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10 November 2022

Thanks to advanced cloud computing, related technologies, and improved data storage capability, digital transaction management is now able to facilitate document-based transactions. This helps accelerate numerous administrative reform and digital transformation processes.

Considering the ingrained and overwhelming usage of paper-based processes in all organisations as well as the growing need for workflow and process automation, the potential market for digital transaction management is massive. According to a report by Grand View Research Inc., the market value for global digital transactions is poised to reach over $61 billion by the year 2030 with a compound average growth rate of around 25.5% throughout 2022 – 2030.

Regardless, organisations still face numerous challenges when transitioning to paperless processing due to heightened security, privacy concerns and threats of cyberattacks. A recent report showed that a total of 108.9 million accounts were breached in the third quarter of 2022, which represented a 70% rise in data breaches globally. And third-party IT service providers are responsible for at least two-thirds of data breaches. 

The rise of Dedoco and its ambition to be the ‘Trust Engine for Documents’

Established in 2020, Dedoco now has offices and teams across Australia, Singapore, Vietnam, Malaysia, Hong Kong and US. After close to 3 years serving some of the major customers including from the government, real estate, banking and financial services sector, the company has also evolved from digital signature workflows to  a broader trust engine that powers a much bigger set of enterprise apps and APIs that include main apps suite including: dSign, dVideoSign, dForms, dCert, and dCreds. And what does it mean to be a Dedoco-issued record? It means that the digital record can be trusted, traceable and verifiable even by a 3rd-party. 

Extending this Trust Engine proposition is Dedoco’s key value proposition for ‘high-trust’ sectors like public sector, finance and healthcare. When working with these key sectors (the biggest targets for data breaches) and large organizations that require high-trust handling, Dedoco’s technology ensures that the documents reside securely with their clients, while protecting the integrity of their records on-chain. In short, Dedoco helps their largest clients comply 100% on document residency and regulatory requirements, all while still delivering the respective productivity and efficiencies to these organizations via their suite of enterprise apps.

Recently, it also underwent a brand refresh as they continue to expand aggressively into new markets and verticals and understood that the Dedoco brand, website and client experiences should be revolutionised to keep up with the changing pace. Their updated logo, i.e. the three “Dedoco Blocks” in their symbol represents their belief that there are three key building blocks to Next-Gen Enterprise Trust - one where you can Trust, Trace and Verify your important documents and records.

The journey from corporate banker to tech entrepreneur

Founded by Daphne Ng, Co-Founder & CEO of Dedoco, a former corporate banker, and her co-founder Dr Ernie Teo, Co-Founder and leading their new blockchain division (DeLab), Dedoco has set its eyes set on becoming the number one Web3-based document infrastructure platform with high security and freedom for customers to take full ownership of their documents.

“Prior to the startup space, I was a corporate banker for over 8 years with a major part in the global trade finance space where I was also involved in the early digitisation initiative for e-trade documents and processes. Trade is a vertical synonymous with the need for compliance, heavy documentation, and concerns around incomplete title transfers and fraudulent transactions. Coming from a banking and financial services background, I know that data and document handling is an important part of the risk and compliance handling. While digitalisation is key to transforming the sector, digital documents still need to prove that they can be trusted, and that their chain of custody are traceable and managed securely to comply with data laws,” explained CEO Daphne Ng.

“Losses as a result of erroneous and fraudulent documents are a $42 billion pain point, according to a recent PWC study. So, we focus on how our Trust Engine can be leveraged to solve the issue of trust in records and transactions across all sectors”, Ng added.

For Daphne Ng, the journey to launch Dedoco was both challenging and pleasant, full of all the usual ups and downs, enabling her to become the best version of herself and experience extreme pride and joy. Surprisingly, the first product built by the company was actually dCreds, which is for employer-issued credentials that can be used for digital identification and verification, but was relatively overshadowed with the outstanding success of its other enterprise apps including dSign, dForm, dCert and most recently, dVideoSign.

An innovation by Dedoco, dVideoSign is a signing solution with enabled video components. It enhances electronic digital signatures by authenticating and verifying the identity of each participant in a virtual meeting and can be done in real-time.

“For dSign — our DMaaS (document management-as-a-service) app — the learnings were a combination of technical delivery, user design, experience, and use case adoption. I would say that it was both a victory and challenge that our first few customers and partners were large corporations from key sectors including government and banks, which meant that we had the opportunity to iterate and build products that are of enterprise and security grade from the beginning. We are also ISO-certified and government-accredited. In terms of user design and experience, and new product innovation, it is an ongoing exercise for us”, explained Ng. 

An instant hit

With the team’s hard work and dedication, the response Dedoco gained up till today has been highly positive. “Our first customers were from the banking, professional services, and real estate sectors where, during the 2020 COVID lockdown, there was a need to conduct remote transactions and the use of digital tools like ours accelerated as a result. These include workflows for customer KYC and loan agreements, audit, and accounting reports, and real estate transactions,” Ng recounted.

Dedoco has made remarkable achievements in just 2 years, working with over 4300 enterprise users, registering double-digits M-O-M growth; and will end the year with about 60-staff strong. With its proven track record, Dedoco has raised a total of US$7.5m seed/pre-A funding so far including from Vertex Ventures and True Global Ventures and is on track to reach more milestones. “Our brand equity and credibility definitely grew in the last few months. In a little over 2 years, our initial growth was mainly through direct sales and word of mouth. The plan from Q4 this year is to grow through investments in brand awareness and new markets,” commented Ng on Dedoco’s growth. 

“Dedoco’s DNA is Web3. I believe that Dedoco can lead the way for enterprise Web3 adoption via our suite of enterprise products and solutions. Most importantly, our business is all about trust and how we  can help our customers and partners alike build this same trust for their own brands,” shared Ng on what drives her and her team every day to create impact for their customers and partners.

Original article: https://e27.co/dedoco-a-founders-journey-to-building-next-gen-digital-trust-technology-20221110/ 

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Singapore, 4 November 2022

The world’s largest fintech festival was back for its 2022 edition with the theme of ‘‘Resilient Business Models.”

Dedoco had an  opportunity to be an exhibitor within the Blockchain Association Singapore (BAS) pavilion, Singapore’s FIRST blockchain pavilion that is also Enterprise Singapore endorsed. 

The BAS pavilion was part of the Singapore cluster within the International Pavilions and ESG Zone of the festival where countries featured international exhibitors looking to further develop their business and partnership opportunities.

The Dedoco team had an action packed three days of meeting prospects, clients as well as shareholders at our booth and presenting at the festival. 

Exciting News to Share

Our presentations kicked off with CTO and Co-Founder, Dr. Ernie Teo talking about what Blockchain for Business is and how Dedoco can help bridge the gap.  As part of his presentation, he also announced the launch of deLab, Dedoco’s new blockchain division providing enterprise consultancy. 

Ernie continued to be busy throughout the festival. He  had the opportunity to speak at the National Trade Union Congress (NTUC) panel ‘#EveryWorkerMattersConversations on Breaking Into the FinTech Sector’ and with Walter Jennings on the ‘Waves in the Finoverse’ podcast.   

We were also lucky enough to secure a client conversation, with Marc Leong, Executive Vice President, SME Banking from Maybank Singapore and  Sheetal Maharaj, our Vice President of Global Marketing on Maybank Singapore’s digital transformation journey with Dedoco. 

The excitement did not stop there as our Product Manager, Jeff Poon and Product Designer, Stefano Lau gave SFF attendees a sneak peek into our certification product, dCert, that aims to be launched in November 2022.

Supporting and being an integral part of the Singapore Fintech Festival was a tremendous experience for the Dedoco Team. We had the opportunity to connect in-person with our supporters, clients, partners, and prospects from around the world. We are very excited with what 2023 holds.

Follow us on LinkedIn for the latest updates, and check out our Youtube Channel for insights into Web3, blockchain and how we empower businesses.

About the Singapore Fintech Festival

The 7th edition of the Singapore FinTech Festival (SFF) held on 2 – 4 November 2022 at the Singapore EXPO brought together the global FinTech community to engage, connect, and collaborate on issues relating to the development of financial services, public policy, and technology. As the world’s largest FinTech festival, last year’s edition brought together over 60,000 participants from 160 countries.

SFF is organised by the Monetary Authority of Singapore, Elevandi, and Constellar and in collaboration with the Association of Banks in Singapore.

About Blockchain Association Singapore‍

The Blockchain Association Singapore (BAS) seeks to empower its members and the community to leverage blockchain and scalable technologies for business growth and transformation. The Association is designed to be an effective platform for members to engage with multiple stakeholders – both regional and international – to discover solutions and promote best practices in a collaborative, open, and transparent manner. It aims to promote blockchain literacy and build a strong talent pipeline for the digital economy in Singapore.

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This year’s edition of the Singapore Blockchain Week couldn’t have come at a better time with our Co-Founders being involved in many hot topics discussions involving the current Crypto Winter, Metaverse, DeFi and other business applications of blockchain. 

Singapore Blockchain Week is Singapore's premier Blockchain event and supported by the Singapore Government. The Dedoco team was excited to once again engage in-person with passionate individuals and businesses.

Spearheading discussions surrounding hot topics

Our Co-Founders were also at the forefront of discussions at the festival. Our CTO Dr. Ernie Teo gave a keynote session on ‘Getting Down to Business with Web3’ discussing the hot topic of Web3 and breaking down its secrets and business applications. 

With his experience as a pioneer of blockchain education in Singapore, Ernie also moderated a panel discussion on ‘Charting a Career in Blockchain and Web3: Opportunities & Challenges’ at the Singapore Blockchain Week’s Career Fair.

Dedoco’s CEO, Daphne Ng was on the panel together with other thought leaders discussing the topic ‘Is Fundraising Dead During Crypto Winter?' There, she provided the start-up perspective and shared about enterprises applications and the secrets of fundraising. Daphne shares

"We are a 'document management on blockchain' company. Our main differentiation is the ability to provide document residency and sovereignty solutions to not only our government clients and large enterprises, but also make our next-gen technology accessible to companies of all sizes.

In this current climate, sticking to the fundamentals of building products and applications that can have gainful adoption becomes ever more important from both revenue and fundraising perspectives.". 

Beyond the main event, our team was involved in the main satellite events including The Blockchain For Good Gala. 

We had an amazing week filled with lively conversations and a buzzing Singapore blockchain scene. We can’t wait for the next Singapore Blockchain Week!

About Singapore Blockchain Week

Singapore Blockchain Week 2022, organised by the Blockchain Association of Singapore, is Singapore's premier Blockchain event. The week-long event is where leading organisations and top minds in the Blockchain industry gather, discuss and present the next key developments in the digital evolution. 

Speakers, Delegates, Exhibitors and Members representing the regulatory, technology and business communities will converge in multiple locations across Singapore. These meetings and activities further enhance Singapore's reputation as a global Blockchain hub.

The 2022 edition aimed to build a clear image of digital evolution and develop Singapore as the premier blockchain hub:

• Contribute strongly to the brand of Singapore as the best place to locate a blockchain company
• Bring together global regulators, technology and business community
• Develop an agenda that emphasizes Singapore’s centrality to blockchain and finance in Asia
• Facilitate high-level networking
• Attract delegations from blockchain organisations around the world

This edition focused on the rapidly developing phenomena of NFT, DeFi, Gamefi and Metaverse with a series of interventions.

About Blockchain Association Singapore

The Blockchain Association Singapore (BAS) seeks to empower its members and the community to leverage blockchain and scalable technologies for business growth and transformation. The Association is designed to be an effective platform for members to engage with multiple stakeholders – both regional and international – to discover solutions and promote best practices in a collaborative, open, and transparent manner. It aims to promote blockchain literacy and build a strong talent pipeline for the digital economy in Singapore.

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‘High-trust’ sectors handling sensitive and confidential information tend to be more hesitant towards technological enhancements out of fear of data breaches and difficulty in finding tools that meet their compliance regulations. At the same time, the legal industry is confronted with cases involving technological developments like NFTs and the metaverse. How do they go about navigating the current Web3 landscape? 

Enter TechLaw.Fest, the world’s leading conference that connects the international law and technology community to debate, deliberate, act and innovate in both the law of technology (policies, regulations, legislation, case law and governance) and the technology of law (infrastructure, business transformation and people development). Dedoco had the opportunity to be a supporting partner of the festival’s 5th edition in 2022, where hot topics like Web 3.0, the metaverse and data authenticity, etc and its impact on the legal industry were discussed. 

Through this hybrid festival, the Dedoco team shared insights into  digital signatures on the blockchain, the Web3 landscape and the Dedoco difference. (You can see the full videos in our Youtube Channel.) 

Fireside Chat: How is Web3 Looking to Evolve the Legal Technology Landscape

Presented by Jason Williamson, Director of Growth and Partnership and Michael Vassilieff, Head of Sales ANZ

Synopsis: With the next iteration of the internet making waves across the profession, we take a look at how legal tech is leveraging the potential of Web3 and question where it is likely to head next?

Tech Talk: Digital Signatures on Blockchain

‍Presented by CTO and Co-Founder, Dr. Ernie Teo

Synopsis: Other than being the underlying technology behind cryptocurrencies, blockchain can have many other applications including its use in managing business processes. We look at how blockchain can be used to manage digital signing processes, creating a stronger and more neutral evidence trail.

Leaders Dialogue: HELLO WEB 3.0... MEET LAW 3.0: Understanding the Legal Challenges Posed by the Metaverse and Decentralisation and Suggestions for New Legal Approaches

Dedoco CEO, Daphne Ng was a panelist at this leaders dialogue.

Synopsis: We are used to living in a centralised world, with the heralded benefits of hierarchical relationships and formal authority and trusted proxies. Consequently, our legal frameworks have been developed to reflect and reinforce a centralised world.

With the rise of the use of the metaverse, Web3 and blockchain technology, promising benefits of decentralisation, trustless systems, peer networks, and consensus as an alternative way of organising how we transact with each other, how will our legal frameworks respond and evolve? In the Leaders Dialogue session, the panel discussed whether the metaverse presents a new world order with new promises and opportunities; and what legal challenges it poses.

The session was moderated by Mr Benjamin Gaw, Director, Drew & Napier LLC, the panel which comprised of Ms Daphne Ng, Co-founder & CEO, Dedoco, Mr Jeffrey Castellano, Global Design Executive Director, IBM, Mr Chia Hock Lai, Co-Chairman, Blockchain Association of Singapore and Dr Eliza Mik, Chinese University of Hong Kong engaged the audience in fervent discussions of the current and future challenges.

Beyond our speaking engagements, Dedoco was highlighted as a finalist for the 2022 ALITA Awards in the Outstanding Legaltech Entrant Award which was presented at the festival. With submissions from 15 jurisdictions across the APAC region, it was an honour to be recognized as a mover and shaker of the legal innovation and legal tech industry. This greatly encourages us as we strive to revolutionise the way organisations manage document workflows by circumventing cumbersome challenges within existing document process management practices. 

About TechLaw.Fest

TechLaw.Fest is the world’s leading conference that connects the international law and technology community to debate, deliberate, act and innovate in both the law of technology (policies, regulations, legislation, case law and governance) and the technology of law (infrastructure, business transformation and people development). 

TechLaw.Fest is jointly organized by Singapore Academy of Law (SAL), MP Singapore and the Ministry of Law.

About the ALITA Awards

ASIA-PACIFIC’S FIRST COMMUNITY-BASED LEGAL INNOVATION AND TECHNOLOGY AWARDS

The ALITA Awards is the Asia-Pacific’s first community-based legal innovation and technology awards and seeks to give a voice and recognition to contributors of the legal tech and legal innovation ecosystem across the region. In 2022, the 5 Award Categories were

• Outstanding Legaltech Entrant Award [Organisation-based], 
• Outstanding Legal Innovator Award - Law Firm [Organisation-based]
• Outstanding Legal Innovator Award - Industry [Organisation-based]
• Legal Innovation / Legal Tech (LI/LT) For Good Award [Project-based]
• Outstanding Legal Innovator Award - Individual [Individual-based]